Shipping Policy

Domestic Shipping

We normally ship via United States Postal Service (USPS), but depending on circumstances we may opt to ship with a different carrier, such as UPS. Most items will normally ship within 1-3 business days of receiving your order.  If your item is not in New York and will be shipped from our atelier in Argentina, shipping may take an additional 8-16 weeks, plus domestic transit time. If you urgently need your item, please send us an email or call to discuss how we can get your item out faster.

Orders received Friday, on holidays, or over the weekend will be processed the following business day.

We offer Free Shipping for most orders $400 or more within the U.S. (does not include PR, APO or international shipments.) Other free shipping offers apply to the same region.

Please double check the mailing address before checking out. Make sure your address is the correct address for shipping with USPS. We are not responsible if we are provided with the wrong or undeliverable address. If the carrier returns your purchase to us, you may incur an additional shipping charge to re-ship.

International Orders

We’ll be happy to ship your item wherever you are!

You will not pay U.S. taxes on your purchase but will be responsible for any customs duties and fees imposed when your item enters your country as well as VAT or other foreign tax. If you do not receive your package due to non-payment of import duties, foreign tax or similar issues outside of our responsibility, we will not be able to issue a refund. We ship to international locations using USPS. Feel free to contact us if you would prefer to ship using FedEx or similar, as it is currently possible to arrange; keep in mind that doing so may alter the shipping rate.  On occasion, we may ship items directly from our international locations.

Backordered and Custom Items

Backordered or customized items may take 8-16 extra weeks for delivery.

Take advantage of this fabulous discount on our roller skating gear:

15% off boots & gear on orders over $50. Plus free shipping!

Use code HAPPY15 during checkout

Get your gear now! You have only until August 20