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Shipping Policy

Domestic Shipping

We normally ship via United States Postal Service (USPS) & USPS Priority Mail, but depending on circumstances we may opt to ship with a different carrier, such as UPS. Most items will normally ship within 1-3 business days of receiving your order. If your item is not in New York and will be shipped from our manufacturers in Argentina or Italy, shipping may take up to an additional 2-16 weeks. If you urgently need your item, please send us an email or call to discuss how we can get your item out faster.

Orders received Friday, on holidays, or over the weekend will be processed the following business day.

Please double check the mailing address before checking out. Make sure your address is the correct address for shipping with USPS, UPS and Fedex. We are not responsible if we are provided with the wrong or undeliverable address. If the carrier returns your purchase to us, you may incur an additional shipping charge to re-ship.

If you order in-stock and preordered items in the same order, your items will ship at the same time. All items will be held until all preorders are ready to ship to you.

International Orders

We’ll be happy to ship your item wherever you are!

You will not pay U.S. taxes on your purchase but will be responsible for any customs duties and fees imposed when your item enters your country as well as VAT or other foreign tax. If you do not receive your package due to non-payment of import duties, foreign tax or similar issues outside of our responsibility, we will not be able to issue a refund. We ship to international locations using USPS. Feel free to contact us if you would prefer to ship using FedEx or similar, as it is currently possible to arrange; keep in mind that doing so may alter the shipping rate.  On occasion, we may ship items directly from our international locations.

 

Preordered, Backordered and Custom Items

Please note that preordered, backordered or customized items may take up to 2-16 extra weeks for delivery.

Please contact us if you have any questions about this policy.